tel:+44 (0) 1423 884400

email:info@redhouseoriginals.com

address:15 Cheltenham Mount, Harrogate, HG1 1DW

Orders & Shipping

We aim to dispatch items in the UK within 4 working days, providing payment has been made. In other instances we will contact you with delivery date and timescales. 

In the unlikely event that you do not receive your order within 10 working days, please email or call us and we will immediately investigate and resolve any issues.

RedHouse will do its best to ensure that the way it describes anything offered for sale is 100% accurate, and that descriptions are as comprehensive as possible. However, if customers require any additional information, feel free to call or email us and we will always be happy to help in any way we can.

We employ reputable fine art couriers to ensure your artwork reaches you in optimum condition. For items that are framed and glazed a note will appear in the product description regarding delivery. Here you are invited to contact the gallery for a shipping quote.

RedHouse will do its best to ensure that everything offered on its website is in stock, and will update its website regularly. However all orders are subject to availability.

Orders outside the UK

RedHouse are also happy to ship items worldwide. RedHouse can arrange for shipping anywhere in the world. We enlist the services of our specialists in international shipping to ensure our products reach you in time and in optimum condition. To request a quote or for further information please contact the gallery here.

Returns

RedHouse is confident that purchasers will be delighted with any item purchased from its website. However, should a customer wish to return any item, RedHouse will be happy to refund the full purchase price (excluding delivery & packaging charges) providing the item is returned in perfect condition in its original packaging, post paid within 28 days of receipt.

Customers are urged to ensure that any item returned is sent via fine art courier as RedHouse will not be responsible for items lost in the post. Customers wishing to return any item are asked to contact the gallery in advance so that appropriate arrangements may be made.